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Highways Sync
Highways Sync

Effortless transport of your conversations and data between your systems.

Colin Longworth avatar
By Colin1 author15 articles

Getting Started & Connecting Systems


How do I stop my system fields from being updated or altered by Highways?
How do I re-build or re-connect a Sync?
Can I delete a sync?
How do I disable or delete an application from Sync?
How do I turn off a Sync?

Conversation Transcripts


Can I sync old, previous or archived conversations?
When and how often do conversation transcripts sync?
How do I sync a conversation to a person, contact or lead?

Custom Field Mapping


How do I map a custom field in Highways Sync?
What is backfill for custom field maps?
When are custom fields updated, transferred and synced?

Qualification Data


Can I sync labels or tags between connected systems?
Can I assign ownership of a lead or contact with Sync?
Can I add activities to contacts as conversations are synced?
Can I create contacts or persons in my system as I sync conversations?
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