Intercom App Guides

Step by step guides to help you connect Intercom with other tools using Highways.

83 articles in this collection
Written by Colin Longworth

Pipedrive

Why use Pipedrive by Highways with Intercom?

Need help deciding which app to use in Intercom for Pipedrive?

Written by Colin Longworth
Updated over a week ago

Can I sync Intercom Transcripts to Pipedrive?

Keeping Pipedrive updated with your Intercom chats is made easy with our Sync functionality.

Written by Colin Longworth
Updated over a week ago

Can I use different Pipedrive accounts in different Intercom Workspaces?

Using multiple Pipedrive accounts in Intercom requires additional configuration.

Written by Colin Longworth
Updated over a week ago

How do I set the Stage or Pipeline for a Pipedrive Deal?

Creating a deal in Pipedrive from Intercom allows you to set the Stage or Pipeline for your sales team.

Written by Colin Longworth
Updated over a week ago

How do I view Pipedrive Deal information in Intercom?

Viewing Deal information from Pipedrive is made easier with Highways

Written by Colin Longworth
Updated over a week ago

How do I create a Pipedrive Deal from Intercom?

Supercharge your sales cycle by creating Pipedrive deals right within Intercom

Written by Colin Longworth
Updated over a week ago

How do I view a Person in Pipedrive from Intercom?

Viewing Persons while chatting is a snap using Pipedrive by Highways

Written by Colin Longworth
Updated over a week ago

How do I create a Person in Pipedrive using Intercom?

Written by Colin Longworth
Updated over a week ago

Do I need separate Pipedrive Accounts in Intercom?

Do each of my team mates need their own Pipedrive account to use Intercom?

Written by Colin Longworth
Updated over a week ago

How to link Pipedrive to the Intercom Inbox

Learn how to connect Pipedrive to Intercom in less than 20 seconds!

Written by Colin Longworth
Updated over a week ago

HubSpot

Why choose HubSpot by Highways over other HubSpot Apps?

Highways is committed to offering the best HubSpot experience in Intercom, find out why!

Written by Colin Longworth
Updated over a week ago

How to connect HubSpot and Intercom

Integrate Intercom and HubSpot with just a few clicks - create, view and edit contacts and deals right from your Intercom inbox.

Written by Colin Longworth
Updated over a week ago

How to create HubSpot contacts from Intercom

In this Intercom and HubSpot integration guide, we'll show you how to create contacts right from your inbox without a developer.

Written by Colin Longworth
Updated over a week ago

How can I view HubSpot Contacts in Intercom?

View and review HubSpot contact information from within the Intercom Inbox

Written by Colin Longworth
Updated over a week ago

How to create HubSpot Deals from within the Intercom Inbox

In this Intercom and HubSpot integration guide, we'll show you how to create deals right from your inbox without a developer.

Written by Colin Longworth
Updated over a week ago

How can I view HubSpot Deal Information from Intercom?

Viewing HubSpot deal information while chatting with users in Intercom

Written by Colin Longworth
Updated over a week ago

How to select the Stage, Pipeline or Type in HubSpot from Intercom

Choosing the correct stage, pipeline and business type is critical for HubSpot sales cycles

Written by Colin Longworth
Updated over a week ago

Keap by Infusionsoft

How do I create a contact in Keap with Intercom?

Written by Colin Longworth
Updated over a week ago

How do I create an opportunity in Keap with Intercom?

Written by Colin Longworth
Updated over a week ago

How do I view an opportunity in Keap from Intercom?

Written by Colin Longworth
Updated over a week ago

How do I create an Order in Keap from Intercom?

Written by Colin Longworth
Updated over a week ago

Can I view order information from Keap with Intercom?

Written by Colin Longworth
Updated over a week ago

How do I connect Keap by Infusionsoft to Intercom?

Written by Colin Longworth
Updated over a week ago

Microsoft Dynamics

Connect Microsoft Dynamics and Intercom

Integrate Intercom and Microsoft Dynamics with just a few simple steps to enable your team to create and view contacts, cases and quotes.

Written by Colin Longworth
Updated over a week ago

How can I view Dynamics Case & Incident Information in Intercom?

Written by Colin Longworth
Updated over a week ago

How can I create a Sales Order in Dynamics using the Intercom Inbox?

Creating Sales Orders in MS Dynamics using Intercom

Written by Colin Longworth
Updated over a week ago

How do I create Contacts in MS Dynamics from the Intercom Inbox?

Creating Contacts in Dynamics is a snap with the Highways App

Written by Colin Longworth
Updated over a week ago

How do I create MS Dynamic Cases in Intercom?

How to create Case or Service Requests from Intercom using Microsoft Dynamics

Written by Colin Longworth
Updated over a week ago

How can I view Dynamics Quote & Sales Order Information in Intercom?

Quote and Sales information can be retrieved from 365 without ever leaving Intercom.

Written by Colin Longworth
Updated over a week ago

How can I view Dynamics365 Contacts in Intercom?

How to view Dynamics365 Contact information from the chat interface of Intercom

Written by Colin Longworth
Updated over a week ago

SalesLoft

Can I add a person to a cadence in SalesLoft with Intercom?

Written by Colin Longworth
Updated over a week ago

How can I view or add notes to a person in SalesLoft from Intercom?

Written by Colin Longworth
Updated over a week ago

How do I review SalesLoft call information in Intercom?

Written by Colin Longworth
Updated over a week ago

Can I make calls in SalesLoft from Intercom?

Written by Colin Longworth
Updated over a week ago

How do I connect SalesLoft to Intercom?

Written by Colin Longworth
Updated over a week ago

How do I create a person in SalesLoft with Intercom?

Written by Colin Longworth
Updated over a week ago

How do I view a person’s profile in SalesLoft with Intercom?

Written by Colin Longworth
Updated over a week ago

Copper

Can I view Person or Lead records in Intercom from the Copper CRM?

Your team can review all person and lead information from Copper without leaving Intercom

Written by Colin Longworth
Updated over a week ago

Can I create Activities in Intercom for Copper?

Your team can log activities including calls and meetings from within Intercom

Written by Colin Longworth
Updated over a week ago

How do I create an Opportunity in Copper from Intercom?

Creating Copper opportunities takes less than 3 clicks in Intercom!

Written by Colin Longworth
Updated over a week ago

How do I convert a Lead to a Person in Copper from Intercom?

Your team can convert a Lead to a Person in Copper without ever leaving Intercom

Written by Colin Longworth
Updated over a week ago

How do I create a Person or Lead in Copper from Intercom?

Creating a new person or lead in Copper from within the Intercom Inbox

Written by Colin Longworth
Updated over a week ago

Zendesk Sell (Formerly Base)

Can I view deal details for Zendesk Sell in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I create Zendesk Sell Deals from Intercom?

Written by Colin Longworth
Updated over a week ago

Can I add Tasks to Zendesk Sell from Intercom?

Written by Colin Longworth
Updated over a week ago

Can I view a Lead or Contact from Zendesk Sell in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I convert a Zendesk Sell Lead to a Contact in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I create a contact in Zendesk Sell from Intercom?

Written by Colin Longworth
Updated over a week ago

WooCommerce

How do I track orders in WooCommerce from the Intercom Messenger?

Written by Colin Longworth
Updated over a week ago

Can I refund WooCommerce Orders in Intercom?

Written by Colin Longworth
Updated over a week ago

“Please try again”, what does this error mean?

Written by Colin Longworth
Updated over a week ago

Can I create or alter WooCommerce Orders in Intercom?

Written by Colin Longworth
Updated over a week ago

Can I view WooCommerce coupons in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I make order notes in WooCommerce from Intercom?

Written by Colin Longworth
Updated over a week ago

What is the difference between WordPress & WooCommerce from Highways?

Written by Colin Longworth
Updated over a week ago

How do I view WooCommerce Orders in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I view WooCommerce customers in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I create customers in WooCommerce from Intercom?

Written by Colin Longworth
Updated over a week ago

How do I install WooCommerce for Intercom?

Written by Colin Longworth
Updated over a week ago

WordPress

How to send WooCommerce Bookings information to Intercom?

Written by Colin Longworth
Updated over a week ago

How do I send Intercom Events from WordPress?

Written by Colin Longworth
Updated over a week ago

What WooCommerce Events are sent to Intercom?

Written by Colin Longworth
Updated over a week ago

Can I Geolocate my WordPress users for Intercom?

Written by Colin Longworth
Updated over a week ago

Can I use custom User IDs when creating or updating users or leads?

Written by Colin Longworth
Updated over a week ago

When are users, events or tags sent to Intercom?

Written by Colin Longworth
Updated over a week ago

Can I request features, development or support of the Intercom Sync plugin?

Written by Colin Longworth
Updated over a week ago

Can I tag WordPress users in Intercom?

Written by Colin Longworth
Updated over a week ago

How can I connect WordPress to Intercom?

Written by Colin Longworth
Updated over a week ago

How to enable WooCommerce Deposit Events in Intercom?

Written by Colin Longworth
Updated over a week ago

How do I send WooCommerce Subscription Events to Intercom?

Written by Colin Longworth
Updated over a week ago

Can I create Intercom Leads or Users from WordPress Users?

Written by Colin Longworth
Updated over a week ago

How can I create or send WordPress Users to Intercom?

Written by Colin Longworth
Updated over a week ago

Thinkific

How do I extend or remove enrollments in Thinkific from Intercom?

If you need to add more time or remove a student from a course, you have found the right place!

Written by Colin Longworth
Updated over a week ago

How do I connect Thinkific to Intercom?

Getting your Thinkific data into Intercom takes 30 seconds and 4 clicks!

Written by Colin Longworth
Updated over a week ago

How do I view student progress from Thinkific in Intercom?

Our Thinkific app allows you to see real time student progress from Thinkific without leaving Intercom

Written by Colin Longworth
Updated over a week ago

How do I enrol a student in a Thinkific course from Intercom?

If you need to enrol a student in a course or bundle from Intercom, you can do this with our Thinkific integration.

Written by Colin Longworth
Updated over a week ago

How do I view a students details in Intercom from Thinkific?

You can view the complete Thinkific student record from Intercom without ever leaving the Inbox

Written by Colin Longworth
Updated over a week ago

How do I create a student in Thinkific from Intercom?

Written by Colin Longworth
Updated over a week ago

Square

Can I view orders from Square in Intercom?

Highways allows you to view recent and single orders from Square without ever leaving the Intercom Inbox

Written by Colin Longworth
Updated over a week ago

Can I create an order in Square from within Intercom?

At present, we do not support the creation of orders in Square from the Intercom Inbox

Written by Colin Longworth
Updated over a week ago

Can I view a Square customer from Intercom?

View the full details of a Square customer from the Intercom Inbox with a single click

Written by Colin Longworth
Updated over a week ago

How do I create a customer in Square from Intercom?

Creating a customer in Square from Intercom takes two clicks.

Written by Colin Longworth
Updated over a week ago

How do I connect Square to Intercom?

Connecting Square Inc to Intercom takes 30 seconds and 4 clicks!

Written by Colin Longworth
Updated over a week ago