Once installed and connected, the Intercom Sync plugin from Highways will automatically send events from WordPress to Intercom. By default, the app sends the following events:
All events are prefixed by ‘wp_’ so that they are easily identifiable in Intercom. This can be changed using the iwp_event_prefix filter.
Note: Events sent to Intercom by our plugin are shown in brackets e.g. (register_new_user)
WordPress
New User Registered (register_new_user)
User Login & Logout (user_login & user_logout)
User Profile Updated (profile_update)
User Password Reset (password_reset)
User Deleted (delete_user)
User Role Changed (set_user_role)
WooCommerce
Cart Item Removed (wc_cart_item_removed)
Cart Item Added (wc_cart_item_added)
Cart Emptied (wc_cart_emptied)
Order Created (wc_order_created)
Order Status Changed (wc_order_status_{status})
Checkout Reached (wc_checkout_reached)
Coupon Applied (wc_coupon_applied)
WooCommerce Subscriptions
Subscription Status Pending Cancellation or Cancelled (wc_subscription_cancelled & wc_subscription_pending_cancellation)
Subscription On-Hold (wc_subscription_paused)
Subscription Created (wc_subscription_purchased)
Subscription Renewed (wc_subscription_renewed)
Subscription Trial Ended (wc_subscription_trial_ended)
WooCommerce Deposits
Order with Deposit (wc_deposit_made)
Order with Payment Plan (wc_deposit_payment_plan)
WooCommerce Bookings
Booking Created (wc_booking_created)
Booking Cancelled (wc_booking_cancelled)
Booking Completed (wc_booking_complete)