The Intercom Sync plugin from Highways will automatically send events from WooCommerce Subscriptions to Intercom. By default, the app sends the following events:

WooCommerce Subscriptions

  • Subscription Status Pending Cancellation or Cancelled (wc_subscription_cancelled & wc_subscription_pending_cancellation)

  • Subscription On-Hold (wc_subscription_paused)

  • Subscription Created (wc_subscription_purchased)

  • Subscription Renewed (wc_subscription_renewed)

  • Subscription Trial Ended (wc_subscription_trial_ended)

Developer Notes

  • The filter iwp_permitted_events can be used to selectively disable events.

  • Each event has the ability to add a tag via an event-specific filter. For example, the wc_subscription_paused event has a tag filter called iwp_woocommerce_subscription_paused. By default, no tags are applied for any WooCommerce event.

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