By default, the Intercom Sync plugin will create an Intercom User when a new user is registered in WordPress.

If you wish to change this behaviour, please see our developer notes below.

Developer Note

  • We use the register_new_user hook to trigger the creation of a user in WordPress.
  • We supply a filter called iwp_intercom_user_type that is used in the iwp_register_new_user function to determine if a lead or user will be created in Intercom.
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