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How do I convert a Zendesk Sell Lead to a Contact in Intercom?
How do I convert a Zendesk Sell Lead to a Contact in Intercom?
Colin Longworth avatar
Written by Colin Longworth
Updated over a week ago

When a record is retrieved by our Zendesk Sell app for Intercom, and they are a lead, there will be an option shown to convert them into a Contact:

Click Convert to Contact and confirm the conversion:

The conversion will be requested and after a few moments, your contact record will be available:

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